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I have had a similar terrible experience to the other reviewers. The payment left my account the straight away but I had to chase the goods for weeks. Eventually I cancelled the order and was told I would be refunded. That was 4 months ago. Despite numerous calls, emails and a letter sent by recorded delivery, I have not had my money back. Nobody ever returns my calls despite faithful promises that a manager will. I have been in touch with Trading Standards through Citizens Advice. My experience with Leisure Quest has been appalling. I don't believe they have ever had any intention of giving my money back. They should not be in business and I don't recommend anyone does business with them.

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